1. Can users in countries or regions other than the United States buy the goods on the website?
No, our website only provides services to users in the United States, and does not include users in remote areas of the United States.
The remote areas of the United States are as follows: Puerto Rico, Hawaii, Virgin Islands, Alaska, Guam, American Samoa, Northern Mariana Islands, Armed Forces(AE) and Armed Forces(AP). Please refer to Shipping Info for specific terms.
2. Are all products on the website free shipping?
Yes, all products are free shipping.
3. How long will it take to receive the goods after placing the order?
After the order is placed, it can generally be received within 10 working days, and the specific transportation time is subject to actual conditions. Relatively speaking, our delivery time is very fast, because our shipping warehouses are all in the United States (New Jersey, Los Angeles and Atlanta).
4. Can the purchased goods be returned for a refund?
Unreasonable return is not supported, but if certain conditions are met, such as product quality problems, it can be returned or refunded. Please refer to Return Policy for specific terms.
5. If I am a user who is not in the United States and have a product that I particularly like on the website, how can I buy it?
In this case, you can send an email to us on the contact us page, and we will give a clear answer after consultation and discussion based on your actual situation.